Introduction

Bridal File ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our booking management platform.

By using Bridal File, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address
• Business name and contact details
• Password (stored securely using encryption)

Business Data

When you use our platform, we store:

• Client contact information you enter
• Enquiry and booking details
• Quotes and invoices you create
• Payment records and transaction history
• Messages between you and your clients

Payment Information

We use Stripe to process card payments. We do not store your full card details. Stripe handles all payment data in accordance with PCI DSS standards. For more information, see Stripe's Privacy Policy.

Usage Data

We automatically collect:

• IP address and browser type
• Pages visited and features used
• Device information
• Date and time of access

How We Use Your Information

We use your information to:

• Provide and maintain the Bridal File service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyse usage to improve our service
• Detect and prevent fraud or abuse

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who help us operate our platform (hosting, email, analytics)
• Payment processors (Stripe) to handle transactions
• Legal authorities if required by law or to protect our rights

Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.

Your Rights

Under GDPR and UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Export your data in a portable format
• Object to processing of your data
• Withdraw consent at any time

To exercise these rights, contact us at hello@bridalfileapp.com.

Data Security

We implement appropriate security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies

We use essential cookies to:

• Keep you logged in
• Remember your preferences
• Ensure the platform functions correctly

We do not use third-party advertising cookies.

Children's Privacy

Bridal File is not intended for users under 18. We do not knowingly collect information from children.

International Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: hello@bridalfileapp.com